Skype takes your security seriously, and when we suspect that your details might have fallen into the wrong hands, we take action by suspending your account temporarily.

Skype will suspend an account if it has been used in a way that suggests someone might have taken control of it and is using both the account and your credit or subscription in markedly different ways from your normal behavior. Skype tries to keep your account secure proactively.

We will also suspend your account if you are disputing a payment your bank or credit card company has made to us. When you or your bank disputes a payment, this is called a chargeback and we will assume that there is some problem with either your payment method or the account and suspend it.

An account can also be suspended because of a rules and policies violation.